DebugSwift

The Flagship Fix

Every enquiry answered in 10 seconds. Even at 2am.

A fixed-scope fix for the most expensive bug in a service business: leads that buy elsewhere because nobody replied. The engine answers, qualifies, books, and logs, while you work, sleep, or take a day off.

Live in 7 days, on your number, in your wording.

A phone holding a WhatsApp conversation beside an open checklist notebook, enquiries answered and ticked off
One channel, answered around the clock, and a list that ticks itself.
10 sec
every reply, day or night
2–4
questions that qualify a lead
7 days
from kickoff to live on your number
1 nudge
just inside 24 hours, never a drip campaign

The Difference

Same enquiry. Two endings.

Both phones got the same 9:41pm message. Only one of them was awake.

9:41

Your business

last seen 9:52 pm

Today

Hi, do you have a slot this week? What are your rates?

9:41 pm

Seen 9:52 pm. No reply.

Seen at 9:52pm, answered at 9am. They booked someone else, eleven minutes after asking you.

9:41

Your business

online

Today

Hi, do you have a slot this week? What are your rates?

9:41 pm

Hi! Yes, slots are open this week, and every job gets a fixed quote up front. What do you need done?

9:41 pm

A full checkup. After work hours if possible.

9:44 pm

Can do. Tuesday 10am or Thursday 4pm?

9:44 pm

Thursday 4pm works.

9:47 pm

Booked: Thursday, 4pm. It's in the calendar, and you'll get a reminder the day before.

9:47 pm

Answered in 10 seconds, in your wording. Booked by 9:47pm, in your calendar and your sheet before dessert arrived.

Fixed Scope

Five things. Done properly. Nothing vague.

  1. Instant answer.

    WhatsApp Business (or SMS/webchat where WhatsApp is weak) replies to every enquiry in under 10 seconds, 24/7, in wording you approved.

  2. Qualifying flow.

    2–4 questions: what they need, when, and where. Real prospects get through; tyre-kickers get a polite goodbye.

  3. Booking or callback.

    A calendar slot or a callback promise, captured while the lead is still warm.

  4. Nothing lost.

    Every conversation logged to your sheet or CRM, with an instant notification to your phone.

  5. One follow-up nudge.

    Quiet leads get exactly one message, just inside 24 hours. Not a drip campaign. One nudge.

The Boundary

Small on purpose.

The boundary is what makes it cheap enough to say yes to and fast enough to be live in 7 days.

In scope

  • Instant replies on one channel, 24/7
  • Qualifying questions in your wording
  • Calendar booking or callback capture
  • Every lead logged + phone notification
  • One follow-up nudge, just inside 24 hours
  • Plain-language handover, everything in your name

Out of scope (deliberately)

  • Website rebuilds
  • Ad campaigns
  • Multiple channels at once
  • A custom “AI personality”
  • Six-month roadmaps
  • Anything that stops it shipping in 7 days

When the next bottleneck shows up (bookings, follow-up, your back office) that’s a separate conversation, and by then you’ll already know how we work.

Under the Bonnet

One message, start to finish.

Most agencies won't show you this. Here is the whole path an enquiry takes: what gets read, what gets checked, and what happens the moment it's answered.

Their messageChecked it’s genuineWhat she knowsDeb writesThe honesty checkReply sentYou’re toldRow in your sheetin their chaton your phoneevery message, both ways
The three at the end happen together. A sheet that fails to write never costs a customer their reply, and the reply never waits on the notification reaching your phone.

The Rules

Four things it isn't allowed to do.

Not instructions we hope it follows. Each one is checked in code after the reply is written and before it's sent. Break one and the reply is thrown away, and a plainer approved line goes instead.

  1. Quote a price.

    Not a number, not a range, not “starting from”. The check reads every reply and throws away any that carries one. It's also told never to ask your customer's budget, though that one rests on its instructions rather than the check. Price follows a diagnosis and a conversation with you.

  2. Invent proof.

    No client counts, no case studies, no percentages, no star ratings. If it hasn't happened, it can't be said.

  3. Hide what it is.

    It says it's automated in its first message and names the way to reach a person in the same breath. Asking for one works at any point, typed or tapped.

  4. Send you somewhere that doesn't exist.

    It may only link to pages that are actually on this site. A plausible-looking address it made up never reaches your customer.

Delivery

What actually happens in the week.

  1. Day 1

    Kickoff.

    We map your enquiries: the questions customers ask, the answers you give, what makes a lead worth your time.

  2. Days 2–3

    Build.

    The flow is written in your wording (greeting, questions, booking, polite goodbye) on your WhatsApp Business account.

  3. Days 4–5

    Wiring.

    Calendar connected, sheet or CRM connected, notifications to your phone. Tested against your real past conversations.

  4. Day 6

    Your turn.

    You try to break it. Anything that sounds off gets rewritten the same day.

  5. Day 7

    Live.

    Real enquiries, real bookings. You get a one-page handover: what it does, what it never does, who to call.

No Lock-In

Built in your accounts, not ours.

The WhatsApp account, the sheet, the calendar, the wording: your name, your accounts. The WhatsApp provider subscription (the service that lets a business account send automatic replies) sits in your account too, paid by you directly. No bill of ours can switch your business off. If we part ways, everything keeps running.

After Launch

Runs fine alone. Runs better watched.

The engine doesn’t need us once it’s live. But enquiries drift. New questions appear, services change. The optional monthly care plan covers monitoring, small tweaks, and a monthly lead report: enquiries in, bookings made, what they asked for. One page, real numbers.

No contract trap. Monthly, cancel whenever.

Who It's For

Any business that loses leads while it sleeps.

A dentist in Kolkata, a plumber in Texas, same engine. WhatsApp-first for India, the Gulf, the UK, and Australia; SMS or webchat where WhatsApp is weak.

A Straight Answer

When you shouldn't buy this.

  • You barely get enquiries.

    If fewer than a handful of people message you a week, your bug is findability, not response time. That's SEO or ads, and we'll say so on the call.

  • Your leads only phone.

    The engine answers messages. If your business runs purely on voice calls, this isn't the patch (a missed-call-to-WhatsApp bridge might be, so ask).

  • You already answer within a minute, always.

    Then there's no leak. Keep doing what you're doing.

  • You want a do-everything AI.

    Multi-channel, custom personality, connected to everything. A real project we do build, but not this product, and not in 7 days.

Fair Questions

Asked on almost every diagnosis call.

  • “Will it sound robotic?”

    You approve every word. It introduces itself honestly, never pretends to be you, and hands anything unusual straight to you, marked urgent.

  • “What if it gives a wrong answer?”

    It can't improvise prices or promises. It only says what you approved. Off-script questions go to you, not to guesswork.

  • “What does it cost to run?”

    The WhatsApp provider subscription (roughly a mobile plan, paid by you, in your account), plus the optional care plan if you want us watching.

  • “My customers are older / not techy.”

    They're messaging you already. That's how the enquiry arrived. The engine just answers the way you would, faster.

Message our WhatsApp. Start a timer.

The reply you get is the same engine your customers would get: same speed, same questions. If it takes longer than 10 seconds, you’ll know that before you’ve spoken to a single person.

It answers at 2am too. That’s rather the point.

Proof

Don't take our word for it. Time it.

New agencies ask you to trust a wall of logos. We'd rather hand you things you can check yourself, starting with the thing we actually sell.

  • The price, before the work.

    The full number, in writing, after the diagnosis call, and it doesn't move. No hourly billing, no scope creep, no invoice you didn't see coming.

  • The accounts stay yours.

    The WhatsApp number, the calendar, the sheet: opened in your name, on your logins. We build inside them. We never hold them.

  • The exit, from day one.

    Switching the engine off is one setting, in an account you control. No notice period, no contract to escape.

  • The verdict, even when it's no.

    If the diagnosis says your enquiries aren't leaking, that's what you'll hear, and you'll be billed nothing for hearing it.

FAQ

The practical details.

  • Auto-reply sends one canned line. The engine holds the conversation: answers the actual question, qualifies, books a real slot, logs the lead, and nudges once. Auto-reply says “we'll get back to you”; the engine gets back to them.

  • It sends your booking link, so if you already use Calendly, Cal.com or similar, the slot lands in the calendar that tool fills. No booking link, or you book on paper? It captures a callback promise instead, and the lead still lands in your sheet either way.

  • It answers both. That's the point. It never has a lunch rush.

  • Any time. It's your account; pausing it is one setting.

  • From kickoff (day 1), which we schedule on the diagnosis call once the advance clears.

  • English, Bengali or Hindi, whichever your customer writes in, always in that language's own script. Someone typing Bengali on an English keyboard still gets a proper Bengali reply. Anything outside those three gets a careful English answer rather than a guess, because the rules above are enforced in the languages we've checked.

  • Your customer still gets a complete, sensible sentence: a plainer version of the same question, in the same voice. They never see an error and they never see a guess. The difference is one you'd have to be looking for.

  • Your customer says “human” and the assistant stops for that conversation until it's handed back. Rijaul is notified straight away and replies in the same thread, from the same number, with his name on the message so nobody is left wondering who they're talking to. When he hands it back, the assistant says so.

Start here

Find out what your slow replies cost.

Two numbers you already know. We multiply them, with no industry averages and no borrowed statistics, and then you decide whether it's worth twenty free minutes.

A rough count is fine. Last week is a good sample.

One job, one booking, one course of treatment. Your number, your currency.

Fill both boxes and we’ll do the only sum that matters. No benchmark, no industry average, no made-up statistic. Just your two numbers, multiplied.

Free diagnosis

Tell us what’s slowing you down.

Three boxes. We reply within one working day, usually the same one.

Twenty minutes, no pitch. Fixed price agreed before work starts. No hourly billing, no surprises.